CPRD IT Infrastructure Coordinator at The Medicines And Healthcare Products Regulatory Agency

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.

The agency is made up of circa 1300 staff working across two main centres and peripatetically across the UK and abroad.

CPRD, jointly funded by the agency and the National Institute of Health Research (NIHR), is the UK’s preeminent research service providing access to anonymised NHS data for research. CPRD services are designed to maximise the way anonymised NHS clinical data can be used to improve and safeguard public health. For more than 20 years data provided by CPRD have been used in a range of drug safety and epidemiological studies that have impacted on health care and resulted in over 1500 peer-reviewed publications. The UK is in a unique global position to use clinical records in novel ways for patient recruitment, clinical trials management and follow up. In addition to supporting high quality observational research, CPRD is developing world leading services based on using real world data to support clinical trials and intervention studies.

Purpose of the role:

CPRD is entering a period of significant expansion, offering increasing volumes of anonymised healthcare data to support observational and interventional studies. The IT Infrastructure Coordinator is responsible for supporting the maintenance of CPRD’s IT infrastructure. Responsibilities include ensuring the efficient day to day operation of CPRD’s IT infrastructure, implementing future hardware and software requirements, providing user technical support and controlling user access through system administration, carrying out regular technical updates of the CPRD website and contributing to delivery of a variety of IT projects.

The post is based within the Data Tools and Technology (DTT) team and reports to the IT Systems Manager. The post holder will work closely with the DTT team, and liaising with colleagues across CPRD and the MHRA Information Management Division (IMD). The role will also support CPRD clients, stakeholders and partners.

We are seeking a proactive individual with previous experience in an IT infrastructure support role to join our expanding organisation. You will be adept at resolving user technical issues, have good communication skills and be proficient in using MS Office.  

Qualification:

• Computer Science, Information Technology degree or equivalent work experience. ITIL foundation certification is desirable.

Benefits

We offer a range of benefits aimed to support your lifestyle, wellbeing and professional development including:

• Flexible working
• 25 days annual leave increasing to 30 with service
• Benenden Healthcare
• Season ticket loans
• Childcare vouchers
• Subsidised gym membership
• Commitment to professional development with funding and up to 5 days learning for professional qualifications.

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