Job offer available in Scotland Student Services Administrator at Queen Margaret University, Edinburgh

The Student Services Administrator acts as first point of contact for students, staff and third parties, often having to deal sensitively with enquiries and referrals to services. The Student Services Administrator provides administrative support to all Student Services’ Units, in addition to managing and booking the Student Services’ meetings rooms as per requests for their use. Excellent customer service, sensitive handling of student enquiries and an attention to detail are all essential skills for the position. Given changing demands over the academic year the post will sometimes be located at Student Services reception and other times located with particular service units, for example with Disability Services.

With relevant experience of working in a public facing environment and a qualification to HNC level or equivalent, you will have a good understanding of student issues and concerns, enjoy working as part of a team and have an awareness of the issues surrounding confidentiality and data protection.  You will have excellent written and verbal communication skills and the ability to produce a wide variety of documents and materials in both paper and electronic/web formats. You will also have knowledge of the full range of MS software.  You will enjoy working with a wide variety of people, and have a proven ability to manage a diverse set of tasks whilst providing an empathetic public face to clients.

Should you wish to apply for the vacancy please visit our vacancies page and complete an application online.

If you have any queries regarding the application process or require any special assistance please contact Human Resources on 0131 474 0000 or email recruitment@qmu.ac.uk

The closing date for this position is Sunday 10th March 2019.

Interviews will be held on Tuesday 26th March 2019.

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