Job offer in london Recruitment and Admissions Adviser (Europe) – New College of the Humanities



An exciting opportunity has arisen for a Recruitment & Admissions Adviser to join the Admissions Team. In this vital role, you will work with the Head of European Recruitment to grow the College’s European recruitment channel, and to support the admissions function. You will contribute directly to the growth of the College through an extensive programme of undergraduate and postgraduate student recruitment initiatives throughout Europe, comprising a minimum of 14 weeks’ overseas travel per year. Please see the job description and person specification for further information on the role.

An award-winning, premium, university-level institution that is leading the way in UK higher education; offers innovative liberal arts-inspired curriculum taught through one-to-one tutorials and small groups, providing unparalleled breadth and depth of learning; based in beautiful Grade I listed premises in the hub of the education sector, Bloomsbury; busy, open office environment in collegiate setting; surrounded by very bright people dedicated to the ethos and ambitions of this small yet fast-growing institution; frequent contact with highly academic students providing a very personal service.

The closing date for this post is midnight, 17th July 2017. Due to the urgency of this role, applications will be considered upon receipt with interviews likely to commence prior to the closing date. An appointment may be made prior to the closing date.

To apply, please submit a covering letter together with your curriculum vitae to jobs@nchlondon.ac.uk. Please reference the subject as “EU0617”.

Applications are welcome from all sections of the community but will be judged on merit alone. Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

Job Description

Job Title: Recruitment and Admissions Adviser (Europe)
Department: Admissions
Reporting to: Head of European Recruitment
Location: Central London – Bloomsbury
Start date: 1 August 2017, if not a date earlier
Benefits: Generous benefits package, including 25 days holiday allowance, excluding Bank holidays, group life assurance, group income protection, pension scheme (optional) and private healthcare (optional)

Main Function of Job:

Working with the Head of European Recruitment, the role comprises two distinct functions: recruitment and admissions. It will contribute directly to the growth of the College through an extensive programme of student recruitment initiatives throughout the Europe, comprising a minimum of fourteen weeks’ overseas travel per year.

Working within a target based team with defined KPIs, the role will be responsible for admissions processing and management, from the point of initial application to enrolment, maximising conversion in support of undergraduate and postgraduate recruitment targets.

Key objectives include:

  • To generate high quality enquiries from suitably qualified students
  • To maximise enquiry to application conversion
  • To process applications, offering a high quality customer service
  • To maximise applications to enrolments, to meet recruitment targets

Main Duties:

Planning and research

  • To support the Head of European Recruitment in determining the European recruitment strategy, operational activity and resource allocation
  • To research target schools and their contacts (HE counsellors and advisers)
  • To research prospective educational agents and independent counsellors
  • To gather intelligence on education qualifications, market trends and recruitment opportunities

Relationship development

  • To initiate and develop relationships with school HE counsellors and advisers
  • To initiate and develop relationships with educational agents and independent counsellors
  • To maintain the accuracy of school, counsellor and agent data

Enquiry generation and conversion

  • To implement an extensive programme of student recruitment activity, comprising a minimum of 14 weeks’ overseas travel per year, including evenings and weekends
  • To plan itineraries, organising appointments and logistics within prescribed budgets
  • To make presentations on the value of studying at NCH to diverse audiences
  • To participate in student recruitment fairs and tours
  • To conduct personal consultations with prospective applicants
  • To conduct training sessions with agents and counsellors
  • To host incoming school, counsellor, agent and student visits to NCH
  • To assist with UK-based open/taster days, open lectures, offer holder events and fairs
  • To undertake enquiry conversion activities, including telephone campaigns

Application processing and conversion

  • To process and manage undergraduate and postgraduate applications, direct and UCAS, in conjunction with colleagues in the admissions team and academic faculty
  • To offer a high quality customer service to all applicants, at all stages of the application process
  • To undertake application conversion activities, including telephone campaigns and individual consultations
  • To ensure all student recruitment/admissions practices comply with current internal and external admissions and quality assurance policies, and ensure the maintenance of NCH’s clearances with UK authorities and institutions

Teamwork

  • To support the Head of European Recruitment in determining required European marketing support and collateral, in conjunction with the Marketing Team
  • To promote and sustain a constructive, supportive and friendly working relationship with all customers, internal and external, including work colleagues and senior management

Other duties

  • To undertake any other duties commensurate with the level of responsibility of this post, for which the post holder has the necessary experience and/or training, including, but not limited to, student recruitment outside of the EU/EEA
  • To proactively take responsibility for personal career development

Please note, this job description is correct at June 2017. It may vary in consultation with the post holder to reflect changes within the marketplace and NCH.

Person Specification

Training and Education:

Essential

Desirable

  • Educated to degree-level in the humanities
  • Professional qualification (e.g.: CIM)
  • Sales training

Experience

Essential:

  • Undergraduate student recruitment experience in a higher education environment
  • Experience of giving presentations and advising students
  • Experience of processing applications in a higher education environment
  • Experience of application conversion activity

Desirable

  • Experience of working in a target-based sales environment
  • Experience of agent recruitment and management

Skills and Knowledge:

Essential

  • Ability to initiate and develop relationships with a wide range of contacts, internal and external to the College, in a professional manner
  • Ability to plan multi city/country recruitment itineraries, maximising time and budget
  • Ability and willingness to travel independently overseas, a minimum of 14 weeks per year
  • Ability and willingness to work outside of regular office hours, including evenings and weekends
  • Excellent oral, written and presentation skills
  • Ability to empathise and develop rapport with prospective/current applicants
  • Ability to work proactively and independently to meet targets
  • High level organisational and time management skills, including the ability to prioritise and manage workload
  • High levels of accuracy and attention to detail
  • Ability to work as part of a team, and to support colleagues
  • Intrinsic belief in value of higher education and in studying the humanities

Desirable

  • Strategic planning skills: ability to research and identify opportunities in external market to support organisational goals
  • Analytical skills: ability to analyse and evaluate different markets and customer segments, and make recommendations accordingly
  • Thorough understanding of education systems in European countries
  • Knowledge and understanding of current education trends and changes in government policy and market environment, that affect student recruitment
  • Knowledge of Tier 4 Home Office student immigration compliance issues as they relate to the recruitment and admission of international students
  • European language competency

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