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Reception Administrator at University of Exeter


Job offer in england Reception Administrator at University of Exeter

Are you passionate about providing an excellent level of customer service and do you thrive in a fast-paced team environment?

Would you like to be a part of our Residence Operations team and work in a supervisory capacity?

If so then we would like to hear from you.

This full-time post is available immediately on a permanent basis and a generous shift allowance is payable in addition to the full time salary.

The University’s department, Residential Services, provides accommodation for undergraduate and postgraduate students. There is an extensive portfolio of accommodation available to students on and off the main Streatham Campus and the Residence Reception areas are the first port of call for students living in our residential buildings. In addition to providing a first class service to our student customers our accommodation operates as a busy conference and bed and breakfast venue during the vacation periods.

We welcome applications, for this fantastic opportunity, from professional individuals who may already have experience in a similar environment or who are seeking to build their experience in the hospitality sector and enhance their supervisory skills to support the Reception and Administrative team.

The position involves working 36.5 hours a week including evenings and weekends. Normal working hours, during term time will be 8.00am-3.30pm or 12.30pm-8.30pm on a three week rotational basis (working one weekend in three). During the vacation periods working hours are slightly adapted to suit the business needs.

Being able to deal with a varied cross-section of customers is essential along with excellent people, communication, organisational and IT skills. A supportive, proactive approach with a desire to succeed is of equal importance.

You will be responsible for supervising a small team of full and part-time Residence Support Assistants and will help to ensure the effective delivery of a high class customer service and meeting the administration needs for the Residential Service team.

To view the Job Description and Person Specification document please click here.

For further information or to receive a copy of the three week rolling working pattern; please contact Daria Adamik, Deputy Residence Operations Manager, D.Martyna@exeter.ac.uk or (01392) 725185

The University offers some fantastic benefits including 39 days leave per year, options for flexible working, numerous discounts at leading retailers, onsite gym, cycle to work scheme, sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to 6 weeks full pay), and a new Fertility Treatment Policy; and a stunning campus environment in the heart of Exeter. If you are not currently in Exeter please have a look at our website for some further information on what a beautiful part of the country we are based in.

Interviews will take place on the 4 September.

The University of Exeter is an equal opportunity employer. We are officially recognised as a Disability Confident employer and an Athena Swan accredited institution. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce.


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