Job offer in england Functional Support Analyst at Natural Environment Research Council



2 year Fixed Term Appointment

NERC – the Natural Environment Research Council – is the UK’s leading public funder of environmental science. We invest more than £330m every year in world-leading research, training and innovation, designed to help us sustain and benefit from our natural resources, predict and respond to natural hazards and understand environmental change. We work closely with policymakers and industry to make sure our knowledge supports wellbeing and delivers innovation and growth with responsible environmental management. Our headquarters in Swindon provides strategy, policy and administrative leadership for NERC.

About the role

NERC Head Office is seeking a Functional Support Analyst to work in the Information Services Team in Swindon.

Although advertised as full time, part time working will be considered.

The role is within the NERC Research Technology Services Team, which provides Information Technology Information Services (IT IS) support to NERC and its Research Centres: British Antarctic Survey, British Geological Survey, Centre for Ecology and Hydrology and the National Oceanographic Centre.   

The team provides support for Sharepoint and video conferencing, project and resource management (Changepoint) and electronic records management (Objective). 

The role involves helping and advising users, addressing technical issues and development of the services. The work spans the complete project life cycle. Whilst the role is an IT one, user engagement is key to the success of these services so an ability to communicate with business users at all levels is vital.  The work can involve visits to the NERC Research Centres.

This is an exciting time to be joining the team.  We are moving the NERC Sharepoint system to a cloud based service (Microsoft Office 365) and rolling out improved Business Intelligence for project reporting. 

An aptitude to learn new IT systems, combined with a flexible and adaptable approach, is more important than specialist technical knowledge. Training will be provided where required.

For further information on the specifics of the role you can contact Nigel Wood, Head of RTS Information Services – E-mail: ndwd@nerc.ac.uk Tel: 01159 363346/07769 886344

What we can offer you

Our centrally located Swindon campus provides a pleasant, comfortable working environment. The purpose designed building, set in its own grounds, is convenient for bus, rail station, shops and leisure facilities and provides excellent facilities including free on- site parking (subject to waiting list), bike sheds, bistro and shop.

We offer a defined benefit occupational pension scheme, a generous annual leave allowance of 30 days plus 10.5 days bank and other holidays and flexible working hours.

How to apply

Applications are handled by the UK Shared Business Services; to apply please visit our job board http://www.topcareer.jobs/Vacancy/irc240692_7145.aspx please ensure the reference number is quoted on all correspondence.

To apply for this post you are required to provide an up to date CV along with a covering letter highlighting how you match the essential criteria and the relevant skills you will bring to this role. Please note that applications submitted without a covering letter, or which fail to address these points, may not be considered further. If you are unable to apply online contact us by telephone on 01793 867000, please quote reference number IRC240692.

Closing date: midnight 11th June 2017.
Interviews will be held in Head Office, Swindon on 29th June 2017.

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