Job offer in england Assistant Support Analyst at University of the West of England, Bristol

University of the West of England, Bristol – IT Services

We are looking for an Assistant Support Analyst to provide best practice application support and administration within the development team.

You will be responsible for providing timely and high-quality 1st line support and pro-active prioritisation and resolution of application related incidents.

You will also support the Application Support Manager in the implementation and maintenance of the applications within the team, enabling IT Services to meet the strategic aims of the University.

You will have:-


Degree qualification or can demonstrate equivalent experience Evidence of CPD.


  • A qualification in a technical field.
  • SFIA Competencies
  • Autonomy – Level 1
  • Influence – Level 1
  • Complexity – Level 1
  • Business Skills – Level 2

Other benefits, in addition to salary:

  • a generous holiday allowance of 25 days
  • up to 12.5 bank holiday/closure days per year in addition;
  • flexible working;
  • excellent defined benefit pension schemes;
  • option to participate in the cycle to work scheme;
  • family friendly policies;
  • onsite nursery at our Frenchay Campus;
  • option to purchase childcare vouchers.

This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give our students access to everything they need to succeed – with £300m being spent on new state-of-the-art learning spaces and accommodation between now and 2020 to enhance our offer even further. Frenchay campus is within close proximity to excellent motorway links and within walking distance of two train stations, making UWE Frenchay Campus the ideal place to work for those wishing to commute to Bristol.

UWE Bristol is an ambitious university. Together, our people are working hard to advance knowledge, inspire people and transform futures. We are looking for people with the skills and ambition to help us achieve those aims.

We are a well-established university, with over 27,000 students, 250,000 alumni and 3,000 staff. Students come to study with us from all over the UK, as well as from 140 different countries around the world, making this a diverse and interesting place to come and study.

Bristol itself is a hub of social and cultural activity. A place with a strong, creative and fiercely independent mindset. A city with a buzzing music scene, great restaurants and interesting business ventures. It’s not surprising Bristol is consistently named as one of the best places to live and work in the UK.

If you would like an informal discussion, please contact Natalie Bourke on 0117 32 83299 (email:

Share this job
We value your feedback on the quality of our adverts.
If you have a comment to make about the overall quality of this advert,
or its categorisation then please
send us your feedback
Advert information


South West England